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1. Licensing For Clients

1.1. Account Management

1.1.1. Register as Investor

As an investor willing to open an educational institution in Abu Dhabi, whether it is a school(K12) or nursery(ECE) you need to register for an account on ADEK to be able to start and run this institution. 


How to create an ADEK account? 

 

You need a valid Emirate ID and Trade license that allows open & run educational institutions. 

 

Steps 

 

  1. Navigate to ADEK investor portal
  2. Click “REGISTER”  
  3. Enter your Emirates ID & date of birth then click “Verify” 
  4. The system will validate your Emirates ID and will get your first & last name  
  5. Enter the other required information which are: Email, Mobile & password  
  6. Specify the Role you are registering with as “Owner” 
  7. Specify the “Investor Type” whether you are an “Individual” or “Business,” if you are a Business you need to provide the “Trade License Number”  accordingly 
  8. Click “Register”  
  9. An activation email will be sent to your registered email address, open it to activate your account

1.1.2. Register as Representative

What do I need to register as business representative?

 

A valid Emirates ID and more details about investor (person/business) you are registering on behalf of. 

If you are authorized to apply on behalf of another person or business, then to register on ADEK you need to create an account as a representative.  

 

 

Steps

 

  1. Navigate to ADEK investor portal link
  2. Click “REGISTER”  
  3. Enter your Emirates ID & date of birth then click “Verify” 
  4. The system will validate your Emirates ID and will get your first & last name  
  5. Enter the other required information which are: Email, Mobile & account password  
  6. Specify the Role you are registering with as “Representative” 
  7. Provide the Owner Emirates ID, mobile & email  for the organization/individual you are registering for  
  8. Specify the “Investor Type” whether you are an “Individual” or “Business,” if you are a Business you need to provide the “Trade License Number”  
  9. Click “Register”  
  10. An activation email will be sent to your registered email address, open it to activate your account

1.1.3. Restore Password

If you forget your account password, you can restore it using below steps: 

 

Steps 

  1. Navigate to %ADEK investor portal link% 
  2. On the main login page click “Forget your password?” 
  3. Enter the email address associated with your account and click “Submit”  
  4. A link will be sent via email to your registered email address, use the link to reset your account password

1.1.4. Unlock Account

You will get locked after 5 failed attempts to login, your account will be unlocked after 5 minutes.

1.2. Profile Management

1.2.1. Personal Information

To apply for any service on ADEK licensing you need to build a profile first since the profile information will be required on different stages of the application.

You can change the owner's name after you issue your first PLL license and its being approved through Coordinator. Navigate to Coordinator documentation to learn more about this.

1.2.2. Documents Management

To Apply for any service on ADEK licensing you need to attach the required documents. You can also delete documents and upload another one or download it anytime needed.

1.2.2.1. Upload New Document

You need all the requested documents to be able to apply for any license on ADEK licensing system, You can do that easily following below steps:

 

Steps

  1. Login to your ADEK account  
  2. Navigate to “MY DOCUMENTS” tab  
  3. The list of required documents will show, navigate to the document you want to upload & click on it
  4. Browse the files on your device to select the document & click “Upload”

1.2.2.2. Download Document

You can keep a copy of all the documents that are uploaded to ADEK by downloading them on your machine.

 

Steps

  1. Login to your account  
  2. Navigate to “MY DOCUMENTS” tab  
  3. Click on the arrow next to the document name  
  4. From the drop-down list click “Download”  
  5. A copy of the file will be downloaded on your device

1.2.2.3. Delete Document

If the document has been changed or got updated and you need to remove the old one on ADEK you can delete and re-upload again. 

 

Steps 

  1. Login to your account  
  2. Navigate to “MY DOCUMENTS” tab  
  3. Click on the arrow next to the document name  
  4. From the drop-down list click “Delete”  
  5. A confirmation message will appear click “Yes”

1.2.3. Investmentment Management

This is a preferences tab only; investor(s) can add the investments he already has (Existing Investments)or the one he is willing to open through the system (Desired Investments) so the system later will keep him posted of these preferences.

1.2.3.1. Add Existing Investment

Existing investments are the investments that the registered investor does have already, if you have a current existing investment(s) you can add it directly to build a stronger investor profile.  

 

Steps 

  1. Login to your account  
  2. Navigate to “MY INVESTMENTS” tab  
  3. Under the “Existing Investments” section click on “Add Existing Investment”  
  4. A new screen will open to add the investment information  
  5. Click “Save” and the investment will appear in Existing Investments list

1.2.3.2. Add Desired investment

Desired investments are the investments that the registered investor is willing to open, it's educational once.  

 

Steps 

  1. Login to your account  
  2. Navigate to “MY INVESTMENTS” tab  
  3. Under the “Desired Investments” section click on “Add Desired Investment”  
  4. A new screen will open to add the investment information  
  5. Click “Save” and the investment will appear in Desired Investments list

1.3. Services and Applications

1.3.1. Issuing Services

1.3.1.1. Licenses Issuing For Nurseries

1.3.1.1.1. New Private Nursery

If you are trying to open a private nursery(ECE) at Abu Dhabi then the first step is to issue an initial license. 

Issuing a license for nurseries goes through an application and this application go through different stages until the license is issued.


Request to Issue a New Private Nursery(ECE) License

 

Steps

 

Login to your account.
Navigate to “Services” tab  on the top of homepage screen.
Choose from services list “Request to Issue a New Private Nursery(ECE) License”.
Enter the proposed name for the nursery in “PROPOSED SCHOOL DETAILS” section.
Next you need to book an investor consultation through “INVESTOR CONSULTATION BOOKING” don’t know what the investor consultation is? Check here.
Click “Submit” to send the application, meanwhile you can complete working on filling “ACADEMIC PLAN QUALIFICATION” section.
“ACADEMIC PLAN QUALIFICATION” consists of the main seven steps each step requires you to provide specific information about your proposed nursery. You can move between sections by clicking “Proceed” button.
Then move to fill the “ACADEMIC PLAN DOCUMENTS”, Trade License info and finally Land Selection.
Click submit.
You can track the application after its being submitted under the “MY APPLICATION” tab.

1.3.1.1.2. New Government Nursery

1.3.1.2. Licenses Issuing For Schools

Request to Issue Initial Approval for Private School

PLL stands for “Request to Issue Initial Approval for Private School (K12)” and it’s the first license you need to issue over ADEK if you are willing to open a private school(K12).

 

What do you need to apply for a PLL?

 

  1. Active account on ADEK: Don't have an account yet? Click here 
  2. Suggested school name 
  3. Trade License that involves activities related to open a school 
  4. Land/Building  
  5. Academic Plan
  6. Financial Plan
  7. Documents & Contact Details
  8. Licensing Fees: To be paid online

PLL license goes into stages of approvals, i.e you provide information of the proposed school name then the application goes to ADEK side to be approved then you can proceed with the next step and so on.

 

Steps

  1. Login to your account.
  2. Navigate to “Services” tab  on the top of homepage screen.
  3. Choose from services list “Request to Issue Initial Approval for Private School (PLL)”.
  4. The application will open and you start by adding the school contact details and trade license information.
  5. Then you will need to provide proposed school names.
  6. Click “Submit” to send the application to ADEK and the verification starts. A new tab “MY APPLICATION” will be activated and your application will show there so you can track changes on it, Check %Application Tracking & Management% to know more about this. 
  7. To proceed further with application you need to navigate to “MY APPLICATION” and click “Edit”, you will further need to provide the land details you are intending to open the school on.
  8. On “Academic Plan and Qualification” you need to provide the proposed academic plan for your school and qualification you have, the system has points system that will count these points and will use them in evaluating your application.
  9. If your “Academic Plan and Qualification” has been approved the next step will be to provide “Financial Plan Qualification” which is needed to clarify your financial planning and its compatibility with your proposed academic plan.
  10. If all approved you need to provide all the documents that support your application.
  11. The last step will be paying the license fees.

Your application is all set now and you can track it through the “MY APPLICATION” tab. Once approved you can move to the next step which is to issue a Temporary License through the “MY ASSETS” tab.

1.3.2. Applications

1.3.2.1. Tracking Application(s)

1.3.2.2. Cancel Application

1.3.2.3. Download Application

1.3.2.4. Delete Application

1.4. Administrative Approval

1.4.1. Approve New Partrner

1.5. Assets Management

1.5.1. Renew Initial Licenses

1.5.2. Issue A Temporary License

1.5.3. School(K12) Closure

1.5.3.1. Temporary Closure of A School

1.5.3.2. Voluntary Closure of A School

1.5.4. Nurseries(ECE) Closure

1.5.4.1. Temporary Closure of A School

1.6. Payments

1.7. FAQ

2. Coordinator

2.1. Account Management

2.1.1. Getting Access As A Coordinator

2.1.2. Restore Password

2.1.3. Unblock Account

2.2. Manage Schools/Nurseries

2.2.1. Switch Schools/Nurseries

2.3. Services

2.3.1. Nursery(ECE) Coordinator

2.3.1.1. REQUEST TO RENEW THE PRIVATE NURSERY LICENSE

2.3.1.2. ECE EXTEND WORKING HOURS

2.3.1.3. REQUEST FOR NURSERY EXPANSION

2.3.1.4. REQUEST TO AMEND NURSERY OWNER

2.3.1.5. REQUEST TO AMEND NURSERY LOCATION

2.3.1.6. CANCEL NURSERY LICENSE

2.3.1.7. REQUEST TO AMEND NURSERY NAME

2.3.1.8. STANDARD TUITION FEES INCREASE

2.3.1.9. REQUEST FOR TEMPORARY CLOSURE OF PRIVATE NURSERIES

2.3.2. School(K12) Coordinator

2.3.2.1. STANDARD TUITION FEES INCREASE

2.3.2.2. RENEW LICENSE

2.3.2.3. RENEW TEMPORARY LICENSE

2.3.2.4. REQUEST TO AMEND PRIVATE SCHOOL CONTACT DETAILS

2.3.2.5. REQUEST TO AMEND PRIVATE SCHOOL OWNER NAME

2.3.2.6. REQUEST FOR AMENDING GRADE FOR PRIVATE SCHOOL

2.3.2.7. REQUEST TO AMEND PRIVATE SCHOOL NAME

2.3.2.8. REQUEST TO AMEND LICENSE WITH GRADE AND CURRICULUM EXTENSION

2.3.2.9. REQUEST TO AMEND SCHOOL PRINCIPAL NAME

2.3.2.10. REQUEST FOR TEMPORARY CLOSURE OF PRIVATE SCHOOLS

2.3.2.11. AMEND BUILDING AND FACILITY

2.4. Applications Tracking

3. Licensing For ADEK Users

3.1. Account Managmnet

3.1.1. Sign In As ADEK Employee

3.2. Menus & Views

3.3. Roles & Responsibilities

3.3.1. CASE MANAGER

3.3.1.1. K12 CASE MANAGER

3.3.1.1.1. NEW PLL Request
3.3.1.1.1.1. Approve
3.3.1.1.1.2. Reject
3.3.1.1.1.3. Delegate
3.3.1.1.1.4. REQUEST CHANGE

3.3.1.2. ECE CASE MANAGER

3.3.2. TEAM LEADER

3.3.3. EXECUTIVE DIRECTOR

3.3.4. LICENSING SENIOR SPECIALIST

3.3.5. SECTION MANAGER

3.3.6. ICT ADMIN

3.3.7. FINANCIAL SPECIALIST

3.3.8. FINANCIAL ANALYST

3.3.9. EHS MANAGER

3.3.10. HSE CASE MANAGER

3.3.11. ACADEMIC PLAN VERIFIER

3.3.12. FINANCE VERIFIER

3.3.13. OPERATION MANAGER

3.3.14. CONTRACTS SPECIALIST

3.3.15. BD SPECIALIST

3.3.16. INFRASTRUCTURE SPECIALIST

3.3.17. LICENSING SPECIALIST

3.3.18. ESIS SPECIALIST

3.3.19. DIVISION MANAGER

3.3.19.1. ECE DIVISION MANAGER

3.3.19.2. K12 DIVISION MANAGER

4. Explore More

4.1. Add Staff Over PASS System

4.2. Irtiqaa Score